Delivery Policy

  • will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE”.
  • A Single order maybe split into multiple shipments, depending on the availability of the item and / or weight limits for parcels by the courier/postal company. The cardholder should be aware of the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.”


How are the order processed?

Credit and Debit cards are debited on the day of placing an order in All prices include sales taxes (wherever applicable) unless otherwise stated. For delivery locations outside the UAE, a shipping fee may be charged.

Our aim will be to organize shipment of the purchased items within 3 - 5 working days of receiving your order. There are chances of the order being delayed if the item is not in stock with our suppliers. Under such scenarios, may not be able to commit supply dates, until our suppliers get an item in stock.

The order-tracking process is simple and can be managed by you on our website by going to My Account.

Our standard Returns Policy applies to all purchases from

Please be aware that while shipping to international delivery locations, shipments are subject to opening and inspection by customs authorities. The responsibility of ordering only the permitted items lies with the customer and does not verify or take responsibility towards country wise restrictions on the content and once ordered and shipped by its responsibility ceases. The customer is liable to pay any extra charges for customs if required for delivery in international locations.